Privacy Policy

1. Introduction

StudioCast Media (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website or use our services.

2. Who we are

StudioCast Media is a podcast and video recording studio based in Waterford, Ireland.

3. Information we collect

We may collect and process the following types of personal data:

Name
Email address
Phone number
Booking information (date, time, service selected)
Messages or enquiries submitted via contact forms
Payment information (processed securely through third-party providers)

We do not store full credit card details on our servers.

4. How we use your information

We use your information to:

Manage bookings and studio hire services
Respond to enquiries and customer support requests
Process payments and invoices
Send booking confirmations or important updates
Improve our services and customer experience

5. Legal basis for processing

Under the General Data Protection Regulation (GDPR), we process your data based on:

Contractual necessity (to provide our services)
Legitimate interest (to operate and improve our business)
Consent (where you opt in to marketing communications)

6. Sharing your information

We do not sell your personal data.
We may share your information with trusted third parties only where necessary, including:

Payment processors (e.g. Stripe)
Booking software providers
Email service providers
Legal or regulatory authorities if required by law

7. Data storage and security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

8. How long we keep your data

We retain personal data only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes

9. Your rights

Under GDPR, you have the right to:

Access your personal data
Request correction of your data
Request deletion of your data
Object to processing
Request data portability

To exercise these rights, contact us using the details below.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can disable cookies in your browser settings if you prefer.

11. Third-party services

Our website may use third-party services such as booking systems, payment providers, and analytics tools. These providers have their own privacy policies.

12. Contact information

If you have any questions about this Privacy Policy or your data, you can contact us at hello@studiocastmedia.ie

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.